Contact information

Contact Information
Xuanyuan (Xavier) Cai

For all enquiries, support, or custom build requests, please get in touch using the details below.

Email:
info [at] renarosystems [dot] co [dot] nz

Response Time
We aim to respond to all enquiries within 24–48 hours.

Support & Warranty Enquiries
If you are experiencing an issue with your system, please include:

  • Your order details

  • A description of the issue

  • Any relevant photos or videos

This helps us resolve your issue faster.

Custom Build Requests
If you’re looking for a custom system, include:

  • Budget

  • Intended use (gaming, work, etc.)

  • Any preferences (size, aesthetics, parts)

We aim to provide clear, honest communication and practical solutions for every customer.