Terms of service

Terms of Service
Provider: Xuanyuan (Xavier) Cai trading as Renaro Systems

1. Overview

By accessing this website or purchasing a product, you agree to be bound by these Terms of Service. These terms apply to all users, including browsers, customers, and others interacting with this site.

2. Products & Services

All systems (custom-built, prebuilt, and refurbished) are provided as described at the time of purchase. Specifications, pricing, and availability may change without notice.

Custom-built systems are assembled based on selected configurations. Minor component substitutions of equal or better performance may occur where necessary due to availability.

3. Orders & Payment

All orders are subject to acceptance and availability.

Payment must be completed before assembly or dispatch begins. Orders may be cancelled prior to assembly in accordance with the Return & Refund Policy.

4. Shipping & Delivery

Shipping and delivery are subject to the Shipping Policy. Delivery timeframes are estimates and may vary due to external factors beyond control.

5. Returns & Warranty

Returns and refunds are governed by the Return & Refund Policy. All systems are covered by a 1-Year Limited Warranty, subject to its terms and conditions.

6. User Responsibilities

You agree not to misuse the website or services. This includes attempting to interfere with operations, providing false information, or engaging in unlawful activity.

Customers are responsible for ensuring that selected configurations meet their needs prior to purchase.

7. Limitation of Liability

To the maximum extent permitted by law, Renaro Systems shall not be liable for any indirect, incidental, or consequential damages arising from the use of products or services.

Liability is limited to the purchase price of the product.

8. Accuracy of Information

While reasonable efforts are made to ensure accuracy, errors in pricing, descriptions, or availability may occur. Renaro Systems reserve the right to correct such errors and cancel or refuse orders if necessary.

9. Third-Party Services

This website may use third-party services (e.g. payment providers, shipping carriers). Renaro Systems is not responsible for issues arising from these services.